Quoting.ai vs Canals AI
Verified against the live products on 2026-07-05.
Quoting.ai and Canals AI both turn inbound RFQs into ERP-ready quotes, but for different desks. Canals is a broad back-office suite for mid-to-large electrical, PHCP, and industrial distributors on Eclipse, Prophet 21, Infor, SAP, or Dynamics, with named customers like Turtle and Crescent Electric. Quoting.ai is quoting-first for lumber, plumbing, electrical, and HVAC distributors: live write-back to DDI Inform and Spruce, WhatsApp and fax intake, Assist, Guarded, and Autopilot modes, and a published Human Edit Rate. Want one vendor across the whole back office on a big-distribution ERP? Pick Canals. Run an LBM desk and want measured, governed automation? Pick Quoting.ai.
Pick Quoting.ai when
- You sell lumber, building materials, or plumbing/PVF on DDI Inform or Spruce. Quoting.ai writes quotes and orders back to both today; neither ERP appears on Canals' integrations page, and a new Canals integration is a custom build, 'typically a few weeks' in their words.
- Your RFQs arrive by WhatsApp and fax as well as email, PDF, and voice, including voice notes in English, Spanish, Hebrew, and Yiddish. Canals' order-entry page mentions neither WhatsApp nor fax.
- You want a measured path to automation: Assist, Guarded, and Autopilot modes plus a Human Edit Rate you can see, not a flat review-everything workflow.
- You want to read pricing before talking to sales. Quoting.ai publishes its pricing method with example scenarios at /pricing; Canals' pricing is not published on their site as of July 2026.
- You want quoting depth from a quoting-first vendor rather than one module among roughly eleven.
Pick Canals AI when
- You are a mid-to-large electrical, PHCP/PVF, HVAC/mechanical, or industrial/MRO distributor on Epicor Eclipse, Prophet 21, Infor, SAP S/4HANA, or Dynamics 365. Canals has prebuilt connectors for those ERPs today and marquee references in exactly those verticals.
- You want one vendor across the whole back office: accounts payable (96% touchless claimed), cash application (up to 99% match claimed), PO-to-receipt tracking, statement reconciliation, and a customer chatbot alongside order entry.
- Live phone coverage matters at your counter. Canals answers calls, transcribes voicemails in real time, and records live counter and field audio straight into a quote as the conversation happens. Quoting.ai takes voice RFQs but does not answer your phone.
- You want named references you can call. Canals names Turtle, Kirby Risk, DSG, The Kendall Group, R.S. Hughes, Crescent Electric, and more, roughly 25 in all. Quoting.ai publishes zero named customers.
- Vendor durability matters to you. Canals raised $35M led by Base10 Partners in May 2026 and claims 100+ distributor customers and 8M+ sales orders processed.
What jobs are Quoting.ai and Canals AI built for?
Canals sells 'AI That Keeps Material Moving': one AI layer across the distributor back office. Order entry is where they started, but it is now one of roughly eleven modules alongside accounts payable, cash application, statement reconciliation, PO and receipt tracking, inquiry handling, a customer chatbot, takeoff automation, and part-number conversions. The pitch is breadth plus speed, and a $35M round led by Base10 Partners in May 2026 funds that expansion.
Quoting.ai Supply does one job: turn inbound RFQs into quotes and sales orders in your ERP. Intake covers email, PDF, WhatsApp, fax, and voice, including voice notes in English, Spanish, Hebrew, and Yiddish. Lines are matched against your item file, priced from your ERP's customer price levels, and routed through an approval inbox before anything writes back.
So the real question is not which AI reads a PDF better. It is whether you want one vendor across the whole back office, or a quoting-first tool with deeper controls on the one workflow that touches every order.
Which ERPs can each one write back to today?
Canals has the wider connector bench, aimed squarely at big-distribution ERPs. Quoting.ai's write-back is narrower and aimed at the yards Canals does not list.
The honest summary: on Eclipse, Prophet 21, the Infor family, SAP S/4HANA, or Dynamics 365, Canals connects today, and Quoting.ai's Epicor, NetSuite, and SAP work is still in development. On DDI Inform or Spruce, Quoting.ai writes back today, and Canals means a custom integration project, 'typically a few weeks' in their words. No lumber or building-materials ERP appears on Canals' public integrations list, even though their homepage claims Lumber/Framing and Building Materials verticals.
On setup: Canals claims common ERPs are up and running in under a week and non-integrated systems take about 30 days. Quoting.ai setup is two steps plus an included white-glove kickoff call, and it runs in ERP-light mode wherever write-back is not yet live.
- Canals prebuilt connectors: Epicor Eclipse, Prophet 21, Infor CSD, CSD Enterprise, M3, SX.e, SAP S/4HANA, Dynamics 365, Acumatica, AS400, Bizowie, SHIMS, plus Kore and MindHarbor API partners
- Canals LBM ERPs: none listed (no DDI Inform, no Spruce, no BisTrack)
- Quoting.ai live write-back: DDI Inform and Spruce only
- Quoting.ai in development: Epicor, NetSuite, SAP
- Quoting.ai everything else: ERP-light mode
How do they handle trust, review, and accuracy?
Canals' published workflow is flat: the AI pre-builds the quote or order, reps review it, and submit to the ERP in one click. Their customer outcomes are concrete, including a 2.8X hit rate at Turtle (from 20% to 57%), a 59% drop in returns, and 90% time savings at Warshauer. But those are outcome claims, not per-line accuracy measures, and their headline 96% and 99% touchless figures apply to AP and cash application, not quoting. There is no published path from review-everything to safe touchless quoting.
Quoting.ai treats trust as the product. Every customer sees their Human Edit Rate, the measured percent of AI lines humans correct. Automation is graduated: Assist drafts for your team, Guarded auto-sends only what clears your rules, and Autopilot is something you promote workflows into when the measured numbers justify it.
One credit where it is due: Canals' voice capture goes further than Quoting.ai's. It answers live calls, transcribes voicemails in real time, and records counter and field audio straight into a quote. Quoting.ai accepts voice RFQs, including multilingual voice notes, but it does not answer your phone.
What do they cost, and what proof is public?
Canals' pricing is not published on their site as of July 2026. Their order-entry page describes a tiered, usage-based model that depends on estimated usage and products purchased, contact-sales only, and Capterra lists no free trial. Quoting.ai publishes its pricing method and example scenarios at /pricing, so you can gut-check cost before a call. A like-for-like number still requires quotes from both.
Proof cuts both ways. Canals names roughly 25 customers, including Turtle, Kirby Risk, DSG, The Kendall Group, R.S. Hughes, Crescent Electric, United Electric Supply, and Locke Supply, and claims 100+ distributors and 8,000+ users. Quoting.ai publishes zero named customers. On third-party review sites the picture flips: Canals shows zero reviews on both G2 and Capterra despite that customer base. Ask both vendors for references on your ERP and your product mix, then check the numbers yourself.
Common questions
Does Canals AI integrate with DDI Inform or Spruce?
Not as of July 2026. Canals' integrations page lists 13 prebuilt ERP connectors, including Epicor Eclipse, Prophet 21, the Infor family, SAP S/4HANA, and Dynamics 365, and no lumber or building-materials ERP appears among them. A new Canals integration is a custom build they describe as taking 'typically a few weeks.' Quoting.ai's write-back is live for DDI Inform and Spruce, with Epicor, NetSuite, and SAP in development and an ERP-light mode for everything else.
Is Canals AI cheaper than Quoting.ai?
There is no public number to compare. Canals' pricing is not published on their site as of July 2026; their order-entry page describes a tiered, usage-based model available through sales only. Quoting.ai publishes its pricing method with example scenarios at /pricing. To compare real costs you will need a quote from each based on your RFQ volume.
Can Quoting.ai replace Canals' AP and AR automation?
No. Quoting.ai does not do accounts payable, cash application, statement reconciliation, or PO-to-receipt tracking. If touchless AP and cash application matter as much to you as quote turnaround, Canals' suite is a legitimate reason to choose them. Quoting.ai concentrates on RFQ-to-quote and order entry with graduated autonomy and a published Human Edit Rate.
Settle it with your own work
Demos flatter every tool. Your real RFQs and your real plan sets are the honest benchmark.